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CANADIAN INDUSTRY ONLINE - DECEMBER 2014
Groupe Nutri
Show Canadian Bakery
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Blanc
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24-04-2014
PRODUCTION
16419
NUO BAN 31x78_5.ai
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PIGEON. Please verify. UPC are for position only. This files are not built with trapping.
of-the-art facility so that the company
can adapt to new requests. The compa-
ny distributes all over the world, with
international customers relying on an
excellent product line with top-notch
quality.
Today, the company offers cake
rusk, roti, naan, bakery, and specialty
products. Competition has grown for
TWI, but there isn’t a company in the
same niche that comes close in terms
of business. “The competition is grow-
ing but we’ve been in this business so
long that there are few direct competi-
tors,” Hasan reasons.
INFRASTRUCTURE AND PEOPLE
TWI has committed to qual-
ity products, and therefore, the right
equipment and people must be behind
this commitment. The company has
achieved ISO 9002 and HACCP certifi-
cations and only operates at a manage-
able capacity, not beyond what it says
can be “realistically quality-sustained.”
TWI’s company culture has a lot
to do with the business’ success. “We
work hard to make sure our products
are the best in the market, so customer
as well as colleagues and co-worker
feedback is important,” Hasan ex-
plains. “We have a positively competi-
tive culture.”
The company has been ranked
in the Profit500 and has also made it
onto the Top100 for food and beverage
companies in Canada. The company
credits a good staff attitude for making
customers happy.
“
One thing that does not change
is that everyone here is committed to
the same things: quality and service,”
Hasan continues.
THE FUTURE
TWI is always improving ef-
ficiencies in the plant, and that will
continue in 2015. While company
products have changed over the
years, “we have been very focused on
our niche,” Hasan says.
The company stays in tune
with Canadian health trends and
has always been concerned with the
healthy factor when developing prod-
ucts. “In both our mainstream and
South Asian products we are influ-
enced by the health needs of our cus-
tomers.”
“
We believe in continuous im-
provement and that is our team
mentality. If a customer has an issue
with a product our senior team gets
involved: and our rule is that noth-
ing that’s not up to par goes out the
door,” Hasan concludes.
The company is constantly in-
vesting in R&D in both time and fi-
nancial resources, and continues to
improve its distribution network,
exporting from the Middle East to
Australia. For the next 15 years and
beyond, TWI Foods will continue to
develop great product lines that its
customers, staff and partners are pas-
sionate about.
